Hilltop Oasis House Rules

Our guide to guest's safety and expections for guests enjoyment of Curated Properties lodging. Please review the following House

HILLTOP OASIS HOUSE RULES

  1. Guest Requirements: Booking guest must be 25+ with verified government-issued ID and photo, and present throughout the stay. Third-party bookings are not allowed.
  2. Guest Information: Reserving guest must provide complete contact information (current city, state, and email) and a phone number for digital lock use.
  3. Guests: ALL guests' names, including children and infants, go on the Point of Contact form and Rental Conditions Agreement (child behind parent's name if needed).
  4. Dogs: Include dogs in booking creation where noted on the website, and review Rule #14 (Dog-Stay Requirements) prior to booking!
  5. Rental Conditions Agreement & Security Deposit Hold: All guests must sign the Rental Conditions Agreement (RC) and provide a credit card for the security deposit hold via Stripe at booking. A $1,250 hold processes 5 days before arrival and may reauthorize during the stay. It is a hold, not a charge, released if no damages occur.
  6. Non-local Guests Only: Locals interested in booking a stay, please email the host with your needs.
  7. Quiet Hours: Outside - 10 pm to 8 am. Inside - 11 pm to 7 am. We love our neighbors!
  8. Stair Access: Hilltop Oasis main floor entry is up one stair riser at the front porch. Stairs (inside and out) are required to reach the lower floor and pond level. Prior to booking, please ensure all guests can navigate the stairs, if required to accommodate their stay!
  9. Child Safety: Children may stay, but this is not a child-safe property: large koi pond beside the unit, steep stairs, tall walls, steep hillsides, and decks, interior stairs, and catwalks with open railings. There are no interior child-safety protocols (no cabinet locks or safety gates, and cleaning chemicals are within reach). Children under 16 must be accompanied by a parent or responsible adult at all times near the pond, high walls, raised decks, and interior catwalk. Children under 18 cannot be left alone in or at Hilltop Oasis without adult supervision.
  10. Security Cameras: Three (3) cameras record audio and video 24/7/365: at the main house door, at the pond level entry, and monitoring the pond. Tampering with cameras will result in immediate eviction without refund and possible additional fees.
  11. Parking: Up to five cars per reservation: 2-3 in the driveway, depending on vehicle size (in front of the right and left garage doors and, if size allows, along the left-side hedge, nosed up to the garden), and the rest on the street. Limit street parking to the house's parking uphill of the mailbox.
  12. Occupancy: Maximum occupancy: ten (10) guests, plus children under 2. Eight (8) sleep in five (5) beds (main floor primary en-suite king; lower floor two queens and two twins) and two (2) on the main floor Great Room queen sleeper sofa. Two daytime visitors allowed, no overnight visitors beyond reserved guests.
  13. Garden, Grass, and Wall Restrictions: No humans or dogs in gardens or on walls. Vehicles only on concrete areas, not on grass.
  14. DOGS AND DOG-STAY POLICY: One (1) well-behaved, quiet dog under 40 lbs is welcome with the $35 per night pet fee, collected with the initial reservation. (If a dog is added after booking, contact Curated to pay before arrival.) Guests agree to the Prohibited Dog Breeds and Dog-Stay Policy below, and to additional cleaning fees if it is not followed:
    • Prohibited Dog Breeds: Not accommodated, and removed from the premises immediately if on site: Akita, Chow, Pit Bull (aka Staffordshire Terrier), Presa Canario, Rottweiler, Shar-Pei, and Wolf Hybrids.
    • Failure to disclose a dog: Arriving with a dog not disclosed and paid for before arrival adds a $250 charge on top of the per night pet fee. Guests may instead be asked to leave without a reservation refund.
    1. Leashing: Keep the dog leashed and under your control outside the house at all times, and out of the gardens and pond. Wildlife, including skunks, freely walks through the property 24/7/365.
    2. Poop: Bag poop on each walk and dispose of it in the driveway garbage tote or lower deck poop can (bags provided). Immediately rinse any residue off decks, concrete, and stone areas.
    3. During Stay Dog Care: Foot-wiping/drying towels are at the main floor and lower deck entry to keep wet feet and red clay off rugs, carpet, and floors; more are in each walk-in closet. A floor vacuum and Swiffer are in the entry coat closet, and a Dustbuster is in the Sunroom beside the dresser for pet hair and dirt cleanup.
    4. Beds/Bedding and Furnishings: Keep the dog on the floor, off beds, throw blankets, and furnishings, which are for human guests. Hair works into fabrics and feet and mouths stain them, which takes a great deal of additional cleaning time to remove.
    5. Kenneling: When you are away, contain the dog in an owner-provided kennel, not a closed room, for its safety and happiness. Dog owners are responsible for all damages.
    6. Dog Declaration: If a dog was not declared at reservation and signing the RC, the fees above will be collected.
    7. Pet-Related Excess Cleaning Fee: Starting at $200 for poop left in the yard, fur on furnishings/bedding/blankets/human towels, urine spots, clay staining, etc.
  15. No Smoking: No smoking/vaping/marijuana inside; please smoke outside, well away from all windows/doors, including neighbors'. A minimum $375 fee applies for indoor smoking, plus charges for damage and/or daily loss of rental use.
  16. Cleaning Fees: Additional fees apply for excess soiling, indoor or outdoor garbage, or unwashed dishes, glassware, etc., including returning used dishes to clean storage.
  17. No Parties/Events: Not allowed. Inquire with the host about 'small gatherings' via message or phone call prior to reserving.
  18. Deck Safety: Use handrails on all deck stairs. Be cautious on the grass hillside; it can be slippery.
  19. Feeding Fish (in warm months): Only feed fish at morning/evening mealtimes with host-provided food! No, you may not feed your honey to the fish! In late fall and winter the fish hibernate, so feeding is unavailable or infrequent.
  20. Photo Shoots: Commercial shoots are available under a separate reservation with additional insurance. For more information, message the host.
  21. Travel Insurance & Personal Insurance: Please consider travel insurance for events beyond your/our control (weather, illness, flight delays, utility or internet outages, etc.), and ensure your homeowners or rental insurance covers your property against loss, theft, or damage. We do not offer refunds or rescheduling.
  22. Equipment Challenges: Please report equipment or other challenges immediately during your stay so we can address them and you can enjoy your stay! No refunds for reporting after check-out.
  23. Off-Site Sounds: Neighboring properties or off-site construction noise may occur (rarely). No cancellations or refunds.
  24. Long-Stay Cleanings: Stays of 14+ days are welcomed. A required cleaning ($305) occurs at 14 days and every additional 14-day period (ex. 60-day stay = 3 additional cleanings and charges) to keep linens, towels, and the house clean for a 5-star stay. The cleaning works around personal belongings.

    Note: The cleaning fee paid at booking is applied to the final check-out clean.

  25. OPTIONAL ADD-ONS: Add-ons are available with host approval; please send an inquiry. Early check-in/late checkout depend on availability.
    • Early Check-In at 1 pm, Early Check-In at 2 pm, Late Checkout at Noon, Late, Late Checkout, or Half Day Early Check-in: fee varies, please inquire!
    • Additional cleanings before the 14-day required cleaning: $305 fee
    • Special item coordination: fees vary by service, item, availability, and speed of delivery.

    Ideas: Charcuterie tray, wine/chilled champagne and glasses, fresh flowers, locally-made artisan desserts, on-site massage therapist, birthday/anniversary, welcome decorations in unit. Please inquire with the host!

    NOTE: Optional add-ons are charged to the credit card on file through our website.

At Curated Properties LLC, we strive to provide distinctive and safe guest-stay experiences. Our goal is to welcome you back again and again!